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The Bankstone News team keep a sideways-slanting eye on current developments in the world of motor insurance. Boldly grasping the wrong end of any news stick going, Bankstone News keeps its loyal readers comprehensively misinformed and (just occasionally) mildly amused.

Bankstone News

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Bankstone leaves Brighouse for insurance hotspot Halifax

December 22, 2020

Farewell, then, Badger Baiters Arms. Farewell Taste of Gandhi. Farewell, also, round the back of Sainsbury’s, scene of many a happy half hour whiled away by your occasional correspondent Bankstone News in solemn contemplation of the inscrutably turbid waters of the Calder whilst knocking back a four-pack or two of Special Brew.

Hard to imagine, really, that after all this time – 16 years, to be precise – our esteemed sponsors, celebrated professional claims handlers Bankstone Limited, are decamping dear old Brighouse and making tracks for pastures new. 

Where are you off to then, Bankstone News inquired with feigned nonchalance after stumbling unexpectedly upon a clipboard-wielding Dixon Tickson (Bankstone’s fur-faced MD) looking on as a gang of masked men humped furniture in the back of a van.

For some reason he seemed reluctant to divulge an address, muttering something about there not really being a desk spare for the Bankstone News team at the new offices (news of our relocation to which, strangely, no-one had seen fit to mention previously). 

But he was no match in the end for our dogged probing, and confessed the offices are in a plush new conversion of an historic engine house in Halifax that once served a mill just up the hill. Holroyds Mill, he said its name was. ‘No, HOL-royds,’ he clarified testily, brutally truncating your correspondent’s unworthy sniggers.

That was all a few days back. The entire Bankstone Team are now happily ensconced in their enviable new quarters. Or they would be if they weren’t mostly working from home – which Tixon says they can seamlessly do now, as the whole show takes place in The Clouds these days in any case. 

You’ll probably know what that means. If not, there’s no point asking Bankstone News. But DT says it ‘delivers improved resilience, security and business continuity for Bankstone’s clients and partners’ and has meant they could switch locations with ‘zero disruption to customer service.’ Which, Bankstone News assumes, is a good thing.

As for those hi-spec new offices – we’re hoping to see them ourselves sometime soon, and we’ll tell you all about them when we have. Although, apparently, it would just be more convenient if we stayed away for a bit, just while they’re settling in, and they’ll definitely be in touch as and when.



Industry News

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Interesting times – 2020 in review

December 23, 2020

What a year it’s been! Who could have guessed when we first staggered blearily into January 2020 that a nasty little virus bred of bats by way of pangolins would turn our whole world upside down. 

City centres emptied. People wore masks. Entire aisles of tinned food and loo roll mysteriously vanished from the supermarket shelves. Working from home was the interim normal. We all forgot what cash had been. Planes vanished from our skies. Tachometers had little to do. Birds sang. People clapped, cheered, sang and banged cans. Deer, boar and goats roamed our roads at random. Stuff like that, basically.

Meanwhile, the world of insurance braced, like everyone else, for the shuddering impact of hazily defined Brexit opportunities. There was much talk of blue passports and green cards. There was a deal of fuss over whether businesses should be compensated by their insurers for having been interrupted by the pandemic – as all too many of them this year most certainly were.

The chronic uncertainty that’s so much a feature of life in the twenty-first century was massively amplified on multiple fronts by the BrexCovid syndrome, while Donald J Trump’s de facto abolition of the broad grouping of conventions, norms and expectations previously united under the banner of reality, somehow seeped over here, where one person’s truth became ever less distinguishable from another person’s fiction.

Humans joined soups, shoddy paint jobs, and sunburned skin in acquiring the ability to bubble (verb, intransitive). Furlough was another word that everyone starting using a lot. But furloughing wasn’t for everyone. Many, sadly, just lost their jobs. Insurance people duly girded their loins against the inevitable tide of excess risk associated with such times: more theft, more fraud, more dubious claims – all trends that tend to fuel claims inflation and with it the prospect of premium hikes – a not altogether unwelcome one for a motor insurance market in which rates have fallen markedly this year.

It’s been a year of expectations first raised then dashed, over and over again. If not yet fully stoical, we’re mostly resigned in a weary way to keeping in check our natural exuberance and patiently holding out of better times to come. Which surely they will. On which happy note, can we simply say: have as merry a Christmas as you possibly can, and the happiest new year achievable under the circumstances. Stay safe. Stay strong. Stay home if you can.




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