Bankstone has been providing an expert outsourced motor claims handling service since 2004. We have long-established relationships with hire companies, body shops and specialist engineers. We understand motor claims like few other firms and know what it takes to deliver a truly outstanding service in this specialist field.

We’re ready and able to accept new claim instructions over the phone 24 hours a day, seven days a week, 365 days a year. From that point onwards, we keep our corporate clients fully updated at all times, with real-time data on every claim constantly available online.


What our clients say about us

Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could have been a bit clearer. I've had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful
Mrs. L - North Shields