March 17, 2014

Sadly, due to stupid bureaucratic Word Count Quotas, we are unable to bring you a Bankstone Story this week.

It’s bitterly disappointing because there are loads of really exciting developments afoot currently, including a slew of new appointments and some very exciting customer service initiatives that we are simply dying to tell you about.

But – just because some faceless functionary in an office somewhere has decided that we should only be allowed 100 words for this story – there simply isn’t space to tell you about any of it.

We have applied to have our WCQ reviewed, but at the time of writing we have not received so much as a

 

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    What our clients say about us

    Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could have been a bit clearer. I've had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful
    Mrs. L - North Shields