Shene take a shine to Bankshtone

08/10/2009

Personal lines broker Shene Insurance has signed up outsourced claims specialists Bankstone to provide a full-service external claims handling service for its motor, household and business customers.

Shene Insurance MD Philip Alexander comments: “Our first priority is always to deliver the best possible service to our customers. Having looked at a number of potential outsourced providers, we believe Bankstone have the right resources and the right philosophy to take our claims handing service to the next level. They have the systems, the people, and the quality control to ensure our clients get the personal attention and support they are looking for when they need to make a claim. One of the benefits of outsourcing our claims function to Bankstone will be extending the hours during which we can offer a personal claims service to our customers.”

Bankstone director Dickon Tysoe adds: “I am delighted Shene have chosen Bankstone, as their claims handling partner. We look forward to working with them to maximise customer satisfaction and client retention whilst reducing operational costs. Shene and its customers will benefit from our market-leading technology platform, our state of the art online claims facilities, and the exceptional knowledge and experience of our team, many of whom are former brokers themselves.”

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20/08/2009

Bankstone’s sister company Bankstone Advantage has a new website. Advantages, of course, are almost universally regarded as good things (though fair-play sticklers may baulk at those deemed unfair) and Bankstone Advantage is certainly no exception to this rule.

But what advantage or advantages, precisely, you may wonder – assuming you haven’t already clicked off to their new site to find out for yourself – does Bankstone Advantage bestow upon its clients? Well, quite a few, actually. Exactly which depends on whether you’re a fleet manager, somebody running a leasing company, an insurer or a broker.

Commiserations, incidentally, to those who find themselves none of these things. If that’s you, you might want to take a few moments to ask yourself where your life has gone wrong and whether, perhaps there’s still time, as Michael Jackson used to say, before clearly there wasn’t for him or that weird looking bloke in the mirror, to make a change.

Rather than spill the beans here, and thereby inevitably spoil the suspense, Bankstone News will spare you the specifics and content itself with urging you, in the strongest possible terms, whatever niche you call your own in life’s professional panoply, to visit Bankstone Advantage’s richly informative and user friendly website to find out for yourself.

You’re sure to find it a refreshing change from the tediously protracted and utterly unilluminating old b*ll*cks you’ve just read.

What our clients say about us

Very helpful and knowledgable call handler. Very professional throughout.
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