Help Hire!


The ‘Help’ bit of its name sounds ever more urgently plaintive as accident management firm Helphire attempts to extract monies owed by insurers and offload its over-large fleet.

The company claims it is owed more than £279m by “certain insurers.” Modest progress is apparently being made in hastening the collection of the monies owed.

Helphire is also aiming to reduce its fleet by 2,000 odd vehicles to cut £10m in costs, offering Insurance Times the lukewarm affirmation that “We have demonstrated in recent months that we can effectively implement the changes needed to create a better quality business and to respond to very difficult trading conditions.”

Meanwhile the accident management restructuring story continues with Helphire promoting Susan Howe, previously head of ops at Albany to group ops director, and calling Jason Tripp, previously Helphire UK ops director, strategic ops director.

See previous story.

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Jo was exceptionally helpful and professional throughout dealing with my accident claim She made me feel at ease and explained all the options available to me and guided me through the process sheer bliss considering the nature of me calling the team
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