Bankstone has been a leading specialist in outsourced motorcycle claims since 2004.  We currently handle more than 10% of the UK’s bike insurance claims.

Bankstone has long-established relationships with the UK’s leading motorcycle hire companies, repair firms, dealers, law firms and specialist engineers. Quite simply: we know about bikes and we know about bikers.

Bankstone speaks fluent bike. We understand bikers’ particular needs and expectations when it comes to making a claim. And we have both the experience and the expertise to meet these in full.

We’re ready to accept new claim instructions by phone 24 hours a day, seven days a week, 365 days a year. We keep everyone involved in each claim fully informed at all times. Real-time reporting and management information on every claim is available online to our corporate customer 24/7.


What our clients say about us

Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could have been a bit clearer. I've had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful
Mrs. L - North Shields