Bankstone has brought in two high-profile figures from the motor accident management world to launch a new company Bankstone Advantage, with the specific aim of satisfying clients who demand a high standard of service combined with a core focus on cost control and managing vehicle utilisation.

Nick Williams and Phil Webb, who have nearly 40 years’ motor claims and accident management experience between them and previously worked together with a number of high profile accident management companies, will become co-directors along with Bankstone directors Andy Jones and Dickon Tysoe of a new Bankstone subsidiary, Bankstone Advantage.

Both will also become shareholders in the new venture. Bankstone director Andy Jones commented: “Bankstone is now well established in the motor claims management sector, so linking up with Phil and Nick was a logical progression for us as we extend our service offering. Obviously they both bring new skills, new contact networks, and their own excellent personal reputations to the table; but there is also a great deal of synergy between what we do and what they do. Bankstone Advantage will benefit from our well-developed infrastructure and service platform, and in particular from our powerful IT systems.”

Nick Williams added: “This is a fantastic opportunity for Phil and I. We share a common belief that clients should be able to access a service that exceeds both their expectations and goals from an accident or claims management service. Our knowledge of the industry coupled with the powerful technology platforms we have developed at Bankstone will allow our clients to achieve both.”

Phil Webb said: “During our time in this industry Nick and I have gained an extensive insight into the complexity of the market and how to make positive change. We have taken time to listen to and understand what clients and suppliers need from their accident management providers, and now we are in a position to deliver precisely that. In particular we are looking to deliver a flexible, proactive and responsive service together with our repairer networks and business partners.”


    What our clients say about us

    Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could have been a bit clearer. I've had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful
    Mrs. L - North Shields