Bankstone provides a full range of claims services for motor insurers. This includes first-party claims handling, intervention, hire management, repair management and total loss settlement.

For each insurer we work with, we create a bespoke technology solution that brings together a handpicked package of integrated services. These might include, for example, anti-fraud screening, online valuation services, online price-referencing against motor trade websites, checking of MOT, HPI checking to a single point, directly reserving, or taking a feed from the insurer’s Audatex system. Our system can link seamlessly to any of a wide range of external data sources, including
the MID, MIAFTA, DVLA and other motor insurance databases.

In short, we have the flexibility and the technology to work with any insurer to create precisely the service they need.


What our clients say about us

After the problems I had with my previous insurer when I was knocked off my bike, it was very refreshing to talk to someone who didn't automatically assume that I was at fault simply because I ride a motorbike. I received a call back very quickly from someone who knew what I was talking about and dealt with my call in a friendly yet very professional manner. Thank you.
Mr. L - Westcliff on Sea