Bankstone provides a complete outsourced claims handling services for insurance brokers, keeping them fully informed every step of the way. We handle everything from first notification of loss, to claims enquiries, chasing, compiling underwriting information, and handling all claims-related post.

Motorcycle

Our unique claims handling technology enables us to link directly to brokers' own software systems to extract the information we need to handle any bike-related claim.

Read more

Motor

Our unique claims handling technology enables us to link directly to brokers’ own software systems to extract the information we need to handle any claim.

Read more

Commercial Motor

Bankstone provides an outstanding professional claims handling service for motor fleet brokers. We give you the information you need to offer your clients a more intelligent recommendation.

Read more

Other Claims Services

Bankstone works with a select panel of underwriters and service providers to create bespoke products for brokers, including motor/motorcycle/fleet legal expenses insurance (LEI).

Read more


What our clients say about us

Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could have been a bit clearer. I've had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful
Mrs. L - North Shields