August 6, 2009

myfinances.co.uk claims customer claims records at Sussex insurance broker Jeffrey Flanders were “destroyed by lightening.” Presumably they simply faded away.

Details remain somewhat obscure at the time of going to press, but the FSA has warned the broker’s customers to check their insurance coverage after one tried to claim only to discover none had been placed.

The regulator suggested it might be best to contact insurers directly as the Flanders phone is out of action.

Jeffrey Flanders (Consulting) Ltd’s offices at Old Barn, Loxwood, Billingshurst, West Sussex were reportedly damaged last year by an electrical storm – which may perhaps somehow have been the cause of the lightening.

Who knows…



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Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could have been a bit clearer. I've had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful
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