May 14, 2010

Congratulations to ARAG, worthy winners of not one but two awards at the Claims Technology Awards in Manchester last week. ARAG was the only company to pick up two awards on the night. Presumably they were quite heavy.

The awards in question were for Most Innovative use of Software by an Insurer and Outstanding Team of the Year.

The first came on the strength of ARAG’s groundbreaking online ATE policy application and administration system, now in use at solicitors’ offices across the UK.

The second recognised the outstanding combined efforts of ARAG’s ATE Claims and Underwriting teams.

Modestly, MD Tony Buss claimed only that ARAG is “on the right track” in its efforts to “pioneer new types of legal expenses insurance and new approaches to doing business in this sector,” leaving it to Marketing Director Paul Hurley to spell out just how awards get won: “Our overall product and service offering is leading edge,” he said, “making ARAG, for all the right reasons, stand out in this very competitive market.”

Given that just six months ago ARAG also won the coveted award for ATE Insurance Provider of the Year, they must be doing something right!


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After the problems I had with my previous insurer when I was knocked off my bike, it was very refreshing to talk to someone who didn't automatically assume that I was at fault simply because I ride a motorbike. I received a call back very quickly from someone who knew what I was talking about and dealt with my call in a friendly yet very professional manner. Thank you.
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