Congratulations to ARAG, worthy winners of not one but two awards at the Claims Technology Awards in Manchester last week. ARAG was the only company to pick up two awards on the night. Presumably they were quite heavy.

The awards in question were for Most Innovative use of Software by an Insurer and Outstanding Team of the Year.

The first came on the strength of ARAG’s groundbreaking online ATE policy application and administration system, now in use at solicitors’ offices across the UK.

The second recognised the outstanding combined efforts of ARAG’s ATE Claims and Underwriting teams.

Modestly, MD Tony Buss claimed only that ARAG is “on the right track” in its efforts to “pioneer new types of legal expenses insurance and new approaches to doing business in this sector,” leaving it to Marketing Director Paul Hurley to spell out just how awards get won: “Our overall product and service offering is leading edge,” he said, “making ARAG, for all the right reasons, stand out in this very competitive market.”

Given that just six months ago ARAG also won the coveted award for ATE Insurance Provider of the Year, they must be doing something right!


    What our clients say about us

    Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could have been a bit clearer. I've had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful
    Mrs. L - North Shields