Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could […]
All my questions regarding my claim were answered in full and in a very clear and concise manor. I was impressed with the […]
Jo from claims department was very helpful and answered all my queries and was very patience with me queries. Thank you
Well mannered operator. Well spoken and a friendly voice at a time when it is much needed.
Friendly staff who first was concerned about me (the policy holder)following an accident prior to taking vehicle details, which was nice
The young lady who dealt with my call was very helpful and understanding. She seemed very knowledgeable about procedures and projected a very […]
Helped a lot with my questions and explained everything thoroughly, everything I needed after getting knocked off my bike!
Telephone was answered quickly. The agent on the line was knowledgeable and efficient and polite. If have nothing but good things to say.
Stacey was very helpful, informative and polite and quickly dealt with the claim and what information she needed.
After the problems I had with my previous insurer when I was knocked off my bike, it was very refreshing to talk to […]