November 22, 2013

We know from all your emails and solicitors’ letters how much you enjoy reading Bankstone News each week. Not that we’d let a little friendly banter put us off.

But, let’s face it, everyone deserves a break from time to time. With that in mind, we’re going to skip a week next week (not the whole week, obviously, just the bit where we send out the latest edition of Bankstone News).

You know who else could do with a break, though, don’t you! That’s right, poor old Victor Typo, illustrious chief executive assistant of Bankstone and the unfortunate victim of a particularly nasty recent act of satellite navigational equipment theft in the Leeds area (see previous issues for details).

We’re packing Vic off to Vienna, where he likes to lurk around in a heavy winter coat and a black fedora, scuttling between dimly lit doorways in an homage to his favourite film, The Man with Two Brains.

He’ll be reporting back in two weeks’ time with an unnecessarily detailed account of his arrest, detention and subsequent release from a surprisingly commodious and well appointed Viennese gaol cell – along with any fascinating tittle tattle he picks up along the way.

So enjoy your bonus pre-Christmas publication break. But don’t let your guard down too far. We shall return!

Typo in Vienna


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Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could have been a bit clearer. I've had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful
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