July 8, 2011

Congratulations to CIA chief exec Sandy Scott who this week clinched the Achievement Award at the British Albert Hall Awards. Scott becomes the oldest man with a fringe ever to scoop this coveted accolade and took the opportunity to bask in almost universal adulation at the Last Night of the Poms event hosted by newly affordable Jonathan Ross on Wednesday night.

Other winners on the night included all kinds of people with less memorably youthful hairstyles. Bankstone News’ pick of the bunch? Our very good friends at Provisional Marmalade, who won richly deserved recognition in the Personal Lines Broking Initiative of the Year category for their innovative standalone learner driver policy, beating off stiff challenges from X-box gamer’s friends Halo Insurance Services, three-pin specialists Pluginsure, and cake making diversifiers Towergate Bakers.


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Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could have been a bit clearer. I've had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful
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