Bankstone News has it on good authority that insurers have regularly been writing direct to claimants immediately after the solicitors authorised to act on said claimants’ behalf have logged their details on the MoJ’s personal injury claims portal by completing a Claims Notification Form.
The insurers in question are obviously only doing this to ensure they comply with their anti money laundering obligations, and to secure claimants’ authority to have their medical records accessed, and to get claimants to fill in some forms, and to help to “reduce the level of false claims,” and – just in passing – to invite claimants to cut out the solicitor middleperson by pursuing their claim directly.
Far be it from Bankstone News to venture editorial commentary on issues of topical interest to its readers, but we can’t help wondering whether this was how the MoJ intended the portal to be used. What do you think?
