Jo was friendly while still professional. She answered any questions and was patient and happy to help.  Next steps and cover confirmation could have been a bit clearer. I’ve had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful


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What our clients say about us

Jo was exceptionally helpful and professional throughout dealing with my accident claim She made me feel at ease and explained all the options available to me and guided me through the process sheer bliss considering the nature of me calling the team
Mr. D - Doncaster