Click on the images below to see more information about each member of our Bankstone team


Dickon Tysoe
Dickon Tysoe
Managing Director

Role: Dickon co-founded Bankstone in 2004. He is responsible for company strategy, key account management, supplier relationships, process enhancement, and compliance.

Interests: Dickon is a motorcycling West Bromwich Albion fan, with delusional connections to Richard III and an unhealthy interest in small Italian cars.

Leah Meston
Leah Meston
Associate Director and General Manager

Role: Leah is responsible for the day-to-day running of Bankstone’s operations. She looks after our amazing team and makes sure we always achieve the high standards on which we pride ourselves.

Interests: Leah has a passion for cooking and baking for her family and friends. She likes nice family holidays and even the odd camping trip.

Simon Gould
Simon Gould
IT Manager

Role: Simon manages Bankstone’s IT and telephony infrastructure. He is also responsible for liaising with system and service suppliers.

Interests: Simon has a passion for all types of motor sport, Formula One in particular, and he takes part in occasional track day

Paul Carey
Paul Carey
First Response Manager

Role: Paul is responsible for our team of claims handling experts taking the first notification of a claim from our customers.

Interests: Paul is a Leeds United fan who enjoys supping fine ales with friends and watching films and American TV box sets.

Jo Tiffany
Jo Tiffany
Senior Claims Handler

Role: Jo helps new customers through the intricacies of reporting a new claim. She makes sure they each receive all the support and services they need to make the process as fast and pain-free as it possibly can be.

Interests: Jo’s passions include hairdressing and Huddersfield Town FC.

Stacy Jagger
Stacy Jagger
Senior Claims Handler

Role: Stacy is a multi talented team member, more than capable of providing cover across any of our departments, including fleet.

Interests: Stacy’s eclectic mix of interests include making frequent visits to Switzerland, reading exotic literature, and playing bingo.

Marcel Mallia
Marcel Mallia
Senior Claims Handler

Role: Marcel is responsible for delivering expert professional claims handling services to brokers.

Interests: Marcel is into walking, fishing, cooking and history.

Helen Marsden
Helen Marsden
Senior Claims Handler

Role: Helen works within the live claims team. She makes sure our customers are compensated for any uninsured losses they have incurred, and keeps our broker and insurer customers updated.

Interests: Helen devotes her spare time to her children, her dog, and her caravan. In that order.

Trish Kelly
Trish Kelly
Finance Team Leader

Role: Trish handles Bankstone’s day-to-day accounts processes.

Interests: In her spare time Trish enjoys socialising with friends and family, reading, and dog walking.

Angela Brook
Angela Brook
Live Claims Manager

Role: Angela manages our team of live claims handlers, recovering uninsured losses, and running each and every file to a settled conclusion in the shortest possible time.

Interests: Angela is a diehard Liverpool FC and Moto GP fan. When she has time, she also enjoys baking cakes and ‘craft’.




What our clients say about us

All my questions regarding my claim were answered in full and in a very clear and concise manor. I was impressed with the help provided to ease my mind.
Mr. R - London