Click on the images below to see more information about each member of our Bankstone team


Dickon Tysoe
Dickon Tysoe
Managing Director

Role: Dickon co-founded Bankstone in 2004. He is responsible for company strategy, key account management, supplier relationships, process enhancement, and compliance.

Interests: Dickon is a motorcycling West Bromwich Albion fan, with delusional connections to Richard III and an unhealthy interest in small Italian cars.

Leah Meston
Leah Meston
Associate Director and General Manager

Role: Leah is responsible for the day-to-day running of Bankstone’s operations. She looks after our amazing team and makes sure we always achieve the high standards on which we pride ourselves.

Interests: Leah has a passion for cooking and baking for her family and friends. She likes nice family holidays and even the odd camping trip.

Simon Gould
Simon Gould
IT Manager

Role: Simon manages Bankstone’s IT and telephony infrastructure. He is also responsible for liaising with system and service suppliers.

Interests: Simon has a passion for all types of motor sport, Formula One in particular, and he takes part in occasional track day

Paul Carey
Paul Carey
First Response Manager

Role: Paul is responsible for our team of claims handling experts taking the first notification of a claim from our customers.

Interests: Paul is a Leeds United fan who enjoys supping fine ales with friends and watching films and American TV box sets.

Jo Tiffany
Jo Tiffany
Senior Claims Handler

Role: Jo helps new customers through the intricacies of reporting a new claim. She makes sure they each receive all the support and services they need to make the process as fast and pain-free as it possibly can be.

Interests: Jo’s passions include hairdressing and Huddersfield Town FC.

Stacy Jagger
Stacy Jagger
Senior Claims Handler

Role: Stacy is a multi talented team member, more than capable of providing cover across any of our departments, including fleet.

Interests: Stacy’s eclectic mix of interests include making frequent visits to Switzerland, reading exotic literature, and playing bingo.

Marcel Mallia
Marcel Mallia
Senior Claims Handler

Role: Marcel is responsible for delivering expert professional claims handling services to brokers.

Interests: Marcel is into walking, fishing, cooking and history.

Helen Marsden
Helen Marsden
Senior Claims Handler

Role: Helen works within the live claims team. She makes sure our customers are compensated for any uninsured losses they have incurred, and keeps our broker and insurer customers updated.

Interests: Helen devotes her spare time to her children, her dog, and her caravan. In that order.

Trish Kelly
Trish Kelly
Finance Team Leader

Role: Trish handles Bankstone’s day-to-day accounts processes.

Interests: In her spare time Trish enjoys socialising with friends and family, reading, and dog walking.

Angela Brook
Angela Brook
Live Claims Manager

Role: Angela manages our team of live claims handlers, recovering uninsured losses, and running each and every file to a settled conclusion in the shortest possible time.

Interests: Angela is a diehard Liverpool FC and Moto GP fan. When she has time, she also enjoys baking cakes and ‘craft’.




What our clients say about us

The staff member I spoke to was very polite, sympathetic and just sounded like a very nice person and this made a difficult time for me much easier. Thank you.
Mr. M - Felixstowe