Bankstone provides a full range of claims services for motor insurers. This includes first-party claims handling, intervention, hire management, repair management and total loss settlement.

For each insurer we work with, we create a bespoke technology solution that brings together a handpicked package of integrated services. These might include, for example, anti-fraud screening, online valuation services, online price-referencing against motor trade websites, checking of MOT, HPI checking to a single point, directly reserving, or taking a feed from the insurer’s Audatex system. Our system can link seamlessly to any of a wide range of external data sources, including
the MID, MIAFTA, DVLA and other motor insurance databases.

In short, we have the flexibility and the technology to work with any insurer to create precisely the service they need.

What our clients say about us

Yes - the operator, Stacey, was able to answer my questions quickly and clearly for what is a process completely new and alien to me. At no point did I not think I had the full backing of my insurance company for what is turning out to be a stressful and traumatic time for me.
Mr. B - Peterborough