Bankstone provides a full range of claims handling services for commercial motor insurers. Our intelligent technology-empowered approach enables us to contain costs to the minimum while offering your clients a genuinely added-value service, helping your clients to reduce their own total operating costs through more intelligent fleet accident management.

Of course fleet operators will always be keen to pay less for their insurance. The worry for insurers has always been that compromising service to quote lower may hurt customer satisfaction and hence retention. With Bankstone you don’t have to make that choice. Our advanced accident management system maximises both cost containment and client satisfaction.

We offer sophisticated fleet motor claim and accident management services to insurers on either a complete outsourced basis or through a modular repair management solution. In either capacity, we add demonstrable value while relieving the administrative burden of handling motor claims and repairs. As a white-labelled outsource provider, our quality of service can measurably enhance your brand reputation.

What our clients say about us

Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could have been a bit clearer. I've had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful
Mrs. L - North Shields