Bankstone takes a proactive stance across every aspect of the claims management process. So we are keenly aware of the value that can be created by taking the initiative when one of our customers’ clients is clearly at fault. Wherever the circumstances of the claim are appropriate, we can protect your bottom line by moving swiftly to make contact with the third party and begin influencing the route the claim takes.

This could include directing repairs to one of our approved repairers, providing a replacement vehicle via our approved hire providers to avoid costly credit hire charges, securing the goodwill and cooperation of innocent claimants, and taking all possible steps to minimise third party injury claims. We also use industry-leading expert systems to evaluate and compare bodily injury claims as part of our systematic focus on cutting out claims inflation.

Where our client companies are comfortable with a strongly proactive approach, we can seize the initiative more decisively still by offering third parties with personal injury claims to bring a one-off payment in return for early settlement – thereby avoiding costly legal and medical bills.