First Notice Of Loss (FNOL)

First notice of loss is perhaps the most important stage in the claims handling process. Getting all the details correct at this point in the proceedings makes all the difference between efficient claims handling and confusion.

Getting it right at FNOL is crucial to providing reassurance to your clients that their claim is being dealt with capably and professionally and can play an important part in building customer loyalty.

That’s why Bankstone set so much store by our state-of-the-art systems and processes for FNOL.