What else can we tell you? Plenty!
In additional to the inbound call centre facilities for which Bankstone is best known, we also put together highly effective dedicated teams to handle outbound calls for clients in the insurance and the motor sector.
We currently provide this service on a white-labelled basis for a variety of clients ‚ offering them a completely bespoke service from a dedicated and knowledgeable team at a highly competitive price.
We can do this because of the very low cost-based and abundant pool of experienced labour we enjoy in Brighouse, West Yorks. In other words, we offer the best of both worlds: an expert UK-based service at a price that compares attractively with call centres based in India and other off-shore centres.
We can provide a full range of outbound call centre services including sales, lead generation, lead conversion, appointment setting, customer service, surveys and market research. But each project is unique with us, and we will consult and work proactively with you to maximise its prospects of success.
Where other call centre services providers switch staff continually between different projects, we build a handpicked exclusive team for each client we take on. We work flexibly and can agree specific targets, remuneration and success criteria to suit your specific needs.
Using dedicated specialist teams means we can apply a more focused and fine-tuned approach to maximise conversion rates, productivity and cost-effectiveness. In particular, we leverage our established expertise in the motor and insurance sectors to the benefit of our clients.