Welcome to Bankstone Advantage
There are many players in the accident management market, all offering commoditised services. At Bankstone Advantage we refuse to believe accident management is a commodity. We offer our clients an individual solution based on their specific needs and business issues. We will offer the best service in the market whilst minimising costs for clients.
Bankstone Advantage offers a new approach to accident management. We believe in offering a high quality, pro-active and responsive service. We have a “Customer Centric” philosophy: supportive and always in partnership.
Bankstone Advantage manages the repair process from the first customer contact to the moment a policyholder or driver is back on the road. Services include first response, vehicle recovery and collection services, repair and service deployment, repair management, engineering services, claims management and ULR services.
Bankstone Advantage is part of the Bankstone Group which has built a solid reputation as one of the UK’s leading specialist insurance claims management companies.
Our Assets
- Trained and professional UK based customer service centre acting as part of your company
- Bankstone Advantage has an extensive network of bodyshops and industry partners that provide the best possible services to its clients.
- Network of experienced engineers
- Flexible and integrated state of the art systems tracking the process from start to finish.
- Clear reporting tools to continuously improve the process