I am writing this email just to say a big thank you to the Bikesure team (Bankstone) I have had dealings with many insurance companies over the years and I can genuinely say the best experience was with your company. in particular Maxine Stabler was very very helpful, I always felt she was going above and beyond her normal role to help me the customer and get the job done. She always came back to me and always made me feel comfortable that the job in hand was in the best hands! So again a big thank you and obviously i will continue to use Bikesure


What our clients say about us

Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could have been a bit clearer. I've had calls from credit hire that I was expecting for replacement bike but they were pushing to do repairs. I was told this would be done by an approved repair. I called just after 9am to notify a claim and was told I would receive a call back within 10 to 15mins. I had to call back an hour later as no one had called back. The lady who answered, Jo, did deal with things straight away and was very helpful
Mrs. L - North Shields